privacy policy

This Privacy Policy describes how Brunswick KiDDS ("we," "us," or "our") collects, uses, and shares your information when you visit our website, schedule an appointment, or interact with our pediatric dental office in Brunswick, OH.

 

1. Information We Collect

 

We collect information to provide the best possible pediatric dental care and a seamless user experience. This includes:

• Personal Identification Information: Name, date of birth, mailing address, email address, and phone number.
• Health Information: Medical history, dental records, and treatment plans (handled in accordance with HIPAA regulations).
• Insurance & Billing Information: Insurance provider details, policy numbers, and payment information.
• Technical Data: IP addresses, browser types, and cookies to improve website functionality.

 

2. How Your Information is Used

 

We use the information we collect for the following purposes:

• Patient Care: To diagnose, treat, and maintain records of your child’s dental health.
• Communication: To send appointment reminders, follow-up care instructions, and office updates.
• Billing & Insurance: To process payments and file claims with insurance providers.
• Legal Compliance: To fulfill our obligations under state and federal laws, including HIPAA.

 

3. Who Your Information is Shared With

 

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

 

We do not sell your personal information. We may share your data only in the following circumstances:

• Healthcare Providers: With specialists or other doctors involved in your child’s care.
• Insurance Companies: To verify coverage and process claims for services rendered.
• Service Providers: With trusted third-party vendors who assist us in operating our website or managing our business (e.g., billing platforms), provided they agree to keep this information confidential.
  
  

4. SMS Terms and Conditions

1. SMS Consent Communication

 

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

 

2. Types of SMS Communications

 

If you have consented to receive text messages from Brunswick KiDDS Pediatric Dentistry and Orthodontics, you may receive messages related to the following specific examples:

• Customer care (follow-up messages, appointment reminders)

 

 

3. Message Frequency

 

Message frequency may vary.

 

 

4. Potential Fees for SMS Messaging

 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

 

5. Opt-In Method

 

You may opt in to receive SMS messages from Brunswick KiDDS in the following ways:

 

By agreeing to receive SMS verbally

 

 

6. Opt-Out Method:

 

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

 

7. Help:

 

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 330-220-6363.

 

8. Standard Messaging Disclosures:

 

Message and data rates may apply.

 

You can opt out at any time by texting "STOP."

 

For assistance, text "HELP" or visit https://www.brunswickkidds.com/privacy.html for privacy policy and https://www.brunswickkidds.com/terms-and-conditions.html for the Terms of Service.

 

Message frequency may vary.

 

5. Data Security

 

We implement a variety of security measures to maintain the safety of your personal information. We use encrypted systems and secure filing protocols to ensure that your sensitive health and contact data is protected from unauthorized access.

 

6. Your Rights

 

You have the right to request a copy of your dental records, request corrections to your personal information, and opt out of non-essential communications at any time.

 

Online Privacy Policy Link

 

You can view our full, updated policy at any time here:

www.brunswickkidds.com/privacy.html